Privacy Policy

This Privacy Policy describes how PersonaPro Services ("we", "us", or "our") collects, uses, and protects personal data in connection with your use of our online platform and services, including Talent Representation, Brand Endorsements, Public Relations, Media Training, Content Collaboration, Image Consulting, and Contract Negotiation. We are committed to protecting your privacy and handling your data in a transparent and responsible manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

1. Personal Data We Collect

We collect personal data that you provide to us directly when you interact with our site or services. This may include information you provide when you create an account, submit an application, request information, subscribe to updates, participate in surveys, or otherwise communicate with us. The types of data we collect can include your name, contact details (such as physical address - though we avoid displaying electronic contact details in the policy itself), professional background, portfolio details, preferences, and any other information you choose to provide.

We may also automatically collect certain information about your device and usage of our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of visits. This information helps us understand how our site is used and improve its performance.

2. How We Use Your Personal Data

We use your personal data for various purposes related to providing and improving our services, including:

To provide and manage your access to our site and services.
To deliver the services you request, such as Talent Representation, Brand Endorsements, and other consultancy services.
To communicate with you, respond to your inquiries, and provide support.
To process applications and assess suitability for our services.
To personalize your experience on our site.
To send you relevant information, updates, and marketing communications (where we have a legal basis to do so).
To analyze site usage and trends to improve our services and user experience.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations and enforce our terms and policies.

3. Legal Basis for Processing

We process your personal data based on various legal grounds, including:

Your consent (e.g., for sending marketing communications).
The necessity to perform a contract with you (e.g., providing talent representation services).
Compliance with a legal obligation (e.g., record keeping for regulatory purposes).
Our legitimate interests, where these are not overridden by your data protection interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud, maintaining the security of our site).

4. Sharing and Disclosure of Personal Data

We do not sell your personal data. We may share your personal data with third parties only in limited circumstances:

With service providers who perform functions on our behalf (e.g., hosting, data analysis, marketing assistance) and who are bound by confidentiality agreements and data protection obligations.
With business partners or clients as necessary to provide the services you have requested or agreed to (e.g., sharing talent profiles with brands for endorsement opportunities, subject to appropriate agreements and consents where required).
In response to a legal request, such as a court order, subpoena, or government investigation, or as otherwise required by law.
To protect our rights, property, or safety, and the rights, property, or safety of our users or others.
In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.

7. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your personal data (under certain conditions).
The right to restrict the processing of your personal data (under certain conditions).
The right to object to the processing of your personal data (under certain conditions).
The right to data portability (under certain conditions).
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below.

8. International Data Transfers

As a company located in India, processing your data may involve transferring it to and storing it outside of your country or region. Where we transfer personal data subject to GDPR or other laws requiring specific safeguards, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

9. Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:

PersonaPro Services
502 Spectrum Tower, SV Road
5th Floor
Andheri West, Maharashtra 400058
India